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SAFC courtyard, photo by Kelly Barnes



Below are answers to some frequently asked questions about the SAFC’s response to the impacts of the Coronavirus (COVID-19) pandemic on the SA Screen Sector. This page will be updated regularly. If you have a question that is not addressed on this page, we encourage you to email us.

Last updated 20 August, 2021.

Accessibility options

The SAFC is committed to supporting increased participation for people from groups under-represented in the screen industry including women, First Nations peoples, practitioners from Culturally and Linguistically Diverse (CALD) backgrounds, Deaf or disabled people, LGBTQIA+ communities and screen practitioners from regional and remote areas.

If you need any of this information in an alternative format please contact us.

Quick Links

General Information Hubs
  • SA COVID-19 Information Line (8am to 8pm, seven days)
    Ph: 1800 253 787
Business/Employment Information & Support
  • Business COVID-19 Hotline (6.30am to 10.30pm, seven days)
    Ph: 13 28 46
Screen Sector Specific Information & Support
Health Information
  • SA COVID-19 Mental Health Support Line (8am to 8pm, seven days)
    Ph: 1800 632 753


Are the SAFC and Adelaide Studios open and operating?

Yes, the SAFC and Adelaide Studios are fully operational.

Can I still meet with SAFC staff?

At this time SAFC staff are preferencing meetings to be conducted online or via phone, however in-person meetings are still possible as long as COVID-safe guidelines are adhered to. Find direct contacts for SAFC staff members on Our Staff page.

Do I need to scan a QR code when I visit the SAFC?

All visitors to the SAFC and Adelaide Studios must check-in upon arrival by scanning our venue’s QR code with the SA Government COVID-SAfe Check-In feature on the my SA GOV app.

If you are unable to scan the QR code, you will be asked to provide your name and mobile phone number in the visitors’ book, for contact tracing purposes.

Can I still enquire about booking Adelaide Studios or filming in South Australia during this time?

Yes, we continue to welcome enquiries about studio bookings and filming in South Australia – please email

How can I apply for a COVID-19 cross-border travel exemption to work on a production in South Australia?

All travellers wishing to enter South Australia must complete a Cross Border Travel Registration with SA Police.

Some travellers seeking to enter South Australia from interstate and overseas – such as those coming from a restricted zone – will also require written approval from SA Health in the form of an SA Health Travel Exemption BEFORE submitting a Cross Border Travel Registration to SA Police.

Applications for an SA Health Travel Exemption must be made directly to SA Health via their online form, which can be found here.

You should allow up to 14 days for your application to be processed. SA Health will prioritise urgent requests wherever possible and this can be indicated in your application.

If approved, you will then need to submit your SAPOL Cross Border Travel Registration using your SA Health Travel Exemption approval.

Further information about SA Health Travel Exemptions and how to apply for them can be found on the State Government COVID-19 website here.

Productions and screen industry personnel required to provide written evidence to support an SA Health Travel Exemption application may contact the SAFC for assistance at

The South Australian Emergency Directions and Declarations apply to everyone living in, and entering, South Australia. For the latest information please visit

How can I stay up to date with what SAFC is doing across COVID-19?

We encourage you to subscribe to the SAFC’s main news mailing list if you haven’t already signed up, and stay tuned to SAFC social media channels and the news section of this website for regular updates from the CEO, agency news and opportunities.

Main image: SAFC courtyard, photo by Kelly Barnes