SAFC COVID-19 FAQ
Below are answers to some frequently asked questions about the SAFC’s response to the impacts of the Coronavirus (COVID-19) pandemic on the SA Screen Sector. This page will be updated regularly. If you have a question that is not addressed on this page, we encourage you to email us.
Last updated 18 February, 2021.
The SAFC is committed to supporting increased participation for people from groups under-represented in the screen industry including women, First Nations peoples, practitioners from Culturally and Linguistically Diverse (CALD) backgrounds, Deaf or disabled people, LGBTQIA+ communities and screen practitioners from regional and remote areas.
- Download an Easy Read version of this page (151kb PDF)
If you need any of this information in an alternative format please contact us.
General Information Hubs
Business/Employment Information & Support
- Business SA: COVID-19 Business Information and Support Hub
- Business.gov.au: Coronavirus Information and Support for Business
- Business.gov.au: Business COVID-19 Hotline (6.30am to 10.30pm, seven days)
Ph: 13 28 46
- Australian Treasury: COVID-19 Information Hub
- Australian Taxation Office: COVID-19 measures and support
- Services Australia: If you need a payment – Coronavirus
- Centrelink: Payment and Eligibility Tool
Screen Sector Specific Information & Support
- SAFC commissioned Deloitte COVID-19 Risk Assessment Tool for Productions
- Australian Screen Production Industry COVID-Safe Guidelines
- Screen Australia: COVID-19 Resource Directory for the Screen Sector
- Australian Government Office for the Arts: COVID-19 Update
- Entertainment Assist: Free Mental Health Support Videos for the Entertainment Sector
Is the SAFC open and operating?
The SAFC and Adelaide Studios are operational, and continuing to administer funds and programs as normal.
Can I still meet with SAFC staff?
Yes, SAFC staff are holding meetings as normal. Find direct contacts for SAFC staff members on Our Staff page.
Do I need to scan a QR code when I visit the SAFC?
All visitors to the SAFC and Adelaide Studios must sign in upon arrival at Reception as normal, using the visitors’ book.
We are also encouraging all visitors to check-in upon arrival by scanning our venue’s QR code with the SA Government COVID-SAfe Check-In feature on the my SA GOV app, although it is not mandatory.
If you do not wish to scan the QR code, you will be asked to provide your mobile phone number in the visitors’ book, for contact tracing purposes.
Can I still enquire about booking Adelaide Studios or filming in South Australia during this time?
Yes, we continue to welcome enquiries about studio bookings and filming in South Australia. Please contact Production Executive Julie Ryan at email@example.com or call +61 8 8394 2012.
How can I stay up to date with what SAFC is doing across COVID-19?
We encourage you to subscribe to the SAFC’s main news mailing list if you haven’t already signed up, and stay tuned to SAFC social media channels and the news section of this website for regular updates from the CEO, agency news and opportunities.
Can I get income support, or have costs subsidised during this time?
The SAFC cannot provide direct financial support to individuals. Our programs will seek to provide benefit to practitioners through supporting development and production outcomes.
A number of COVID-19 funds, grants and other support programs for the screen sector have been announced by other agencies and organisations – see the quick links at the top of this page for more.
Will the SAFC fund me to retain staff?
The SAFC cannot directly pay for staff of SA businesses but we are directly engaging with affected businesses to assist. There are Federal and State Government supports available that can assist businesses with cashflow and retaining staff at this time, such as the Federal Government Temporary Relief for Financially Stressed Businesses.
Main image: SAFC courtyard, photo by Kelly Barnes